Italiantouch was founded in 2012 with the objective to create and manage the development of e -commerce for the Tod’s, Roger Vivier, Hogan, Hogan Rebel and Fay brands. In the same year, the company developed the multi-brand store The Luxer: a project dedicated to online shopping for high-end products, combined with a section full of content , which aims to be a reference for Italian style.
Italiantouch commits itself to:
- Maintaining a carefully chosen selection of products that reflect the highest quality, artisinal know-how and a refined style.
- Constantly monitor the level of service to ensure it is always efficient and that it guarantees the highest standard of assistance to the customer
- Give the customer a unique online shopping experience.
Present in the Italy, Germany, France, United Kingdom, Spain, Austria, Belgium and from July 2013, in the United States , The Luxer is currently also expanding in the Asian market.
Customer service is marked by secure payment, a total privacy guarantee, quick delivery service, free returns and guaranteed refunds, as well as telephone support, email and online chat in six languages
A team of online, sales, marketing, customer service and technical experts manage the sites in order to offer the highest service and ensure the best product offering .
A team of editors and a network of fashion industry collaborators offer insights on products, lifestyle tip, art and culture happenings, exclusive interviews and news about the world of fashion.